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How it works

You hire us. We install. Your operation evolves.

Self-service draft beverages—from beer to wine, cocktails, and kombucha—with smart design, simple implementation, and reliable data for teams and managers.

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Step by Step

Simplified installation, intuitive operation, and total control.

From design to operation, myTapp provides advisory support throughout planning—from defining the cooling system to sizing the project and selecting the ideal structure to ensure efficiency from the very first step.

myTapp system installation kit

1. Automation installation

Customized, plug-and-play solutions with no complex installation and functional design. The system is ready to operate in just a few hours.

Woman holding her wristband close to the RFID reader to activate the myTapp beer tap

2. Activation by the chosen method

Customers activate the tap using the configured method—card, wristband, app, pay-and-collect (SmartPOS), on-screen PIX, or a QR code token. Fast, intuitive, and fully integrated into the operation.

Man serving draft beer at a myTapp self-service tap

3. Self-service and automatic control

Customers serve themselves at their own pace, paying only for what they consume or for a predefined volume (full cup). The system records volume, time, and product in real time.

Contactless card payment

4. Payments and automatically recorded data

Consumption is automatically debited, and all information is sent to the system—without manual intervention.

Image of the myTapp sales manager screen

5. Analytical dashboard for managers

View reports by tap, product, and time, with insights that help quick decisions and reduce waste.

Kit de instalação do sistema de autosserviço de chopp myTapp Woman holding her wristband close to the RFID reader to activate the myTapp beer tap Man serving draft beer at a myTapp self-service tap Contactless card payment Image of the myTapp sales manager screen
Features

A modern and intuitive experience for your customer.

The client enjoys a practical, fluid, and high-quality experience. And you reap the benefits.

Frictionless autonomy

Customers serve themselves at their own pace, without waiting in line or depending on staff, creating a more comfortable experience.

Tailored consumption

Freedom to explore different beer styles, choose the ideal amount, and enjoy it however you prefer.

Integrated payment

Payment is automatic, with no manual steps or waiting at the cash register, making the experience fast and secure.

High-tech experience

Intuitive, modern, and reliable interface that reinforces the perception of innovation and quality in your business.

Guaranteed quality

Smart taps with flow monitoring and temperature control options, ensuring fresh, well-served beer every time.

Guided discovery of styles

By tracking consumption by style, customers better understand what they like and develop their draft beer preferences over time.

Benefits

Direct impact on your business operations and results.

After transforming the customer experience, the impact shows where it really matters: margins, control, and operational predictability.

up to 50% increase in average ticket With self-service, customers consume at their own pace and explore more products. This can drive up to a 50% increase in the average ticket and faster consumption.
average of 60% less time spent on customer service While a waiter serves one customer, ten myTapp taps can serve ten people at the same time. The result: up to 60% faster service during peak hours.
up to 80% in customer service staff reduction Reduced labor needs during peak times mean lower costs and greater efficiency. The team focuses on service and the customer experience while the system handles the rest.

Raise the standard of draft beer service in your operation.

Talk to our team of experts and discover how self-service can have a real impact on your business.

Get in touch

Success stories

Learn about some of the cases that translate our impact into numbers.

See all
acquamotion-como-estacoes-moveis-de-autosservico-escalaram-o-consumo-em-um-parque-aquatico-indoor
Jan 23 2026 8:39 AM

Acquamotion: como estações móveis de autosserviço escalaram o consumo em um parque aquático indoor

No Acquamotion, parque aquático indoor de alto giro, a myTapp foi aplicada com estações móveis de autosserviço para reduzir filas, acelerar o atendimento e criar novos pontos de venda com baixo impacto operacional. O case mostra como mobilidade e padronização permitem escalar consumo em ambientes de fluxo intenso.

Avatar user 1
Paula Fragoso Head de Marketing
rio-quente-resorts-como-o-autosservico-permitiu-expandir-pontos-de-venda-sem-ampliar-equipes
Jan 23 2026 8:35 AM

Rio Quente Resorts: como o autosserviço permitiu expandir pontos de venda sem ampliar equipes

No Rio Quente Resorts, a myTapp foi implementada como solução de autosserviço para distribuir pontos de consumo ao longo de um complexo extenso, reduzir filas em horários críticos e aumentar o faturamento sem depender da ampliação proporcional de equipes. O case mostra como tecnologia e dados viabilizam escala em operações de hospitalidade.

Avatar user 1
Paula Fragoso Head de Marketing

FAQ - Frequently Asked Questions

How does the myTapp self-service system work?

The customer activates the tap with a card, wristband, or app, pours their drink, and pays only for what they consume. All data is automatically recorded on the myTapp dashboard in real time.

Is implementation complex or does it require extensive work?

No. The solutions are modular and plug-and-play, designed for quick installation with minimal interference to existing operations.

Does the system work with cashless payments?

Yes. myTapp integrates with leading payment, cashless, and access control systems, ensuring a seamless experience for the customer and centralized data for the manager.

Does myTapp completely replace waiters?

No. The system reduces the need for staff during peak times, but human service remains essential to providing customer experience and relationship building.

Can I integrate the system with the management software I already use?

Yes. myTapp is compatible with POS, ERP, and payment systems on the market. Integration is simple and secure.

Is it safe for the customer and for the operation?

Yes. The system has access control, automatic consumption recording, and continuous monitoring, ensuring operational and financial security.

Does myTapp operate 100% autonomously or 24 hours a day?

No. myTapp is designed for environments with operational management and supervision. We do not operate in fully autonomous locations, as this compromises control, draft beer quality, and operational safety. Our focus is on ensuring efficiency, reliability, and a consistent experience for the end customer.

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