How it works

You hire us. We install. Your operation evolves.

Self-service draft beverages—from beer to wine, cocktails, and kombucha—with smart design, simple implementation, and reliable data for teams and managers.

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Step by Step

Simplified installation, intuitive operation, and total control.

From design to operation, myTapp provides advisory support throughout planning—from defining the cooling system to sizing the project and selecting the ideal structure to ensure efficiency from the very first step.

1. Automation installation

Customized, plug-and-play solutions with no complex installation and functional design. The system is ready to operate in just a few hours.

2. Activation by the chosen method

Customers activate the tap using the configured method—card, wristband, app, pay-and-collect (SmartPOS), on-screen PIX, or a QR code token. Fast, intuitive, and fully integrated into the operation.

3. Self-service and automatic control

Customers serve themselves at their own pace, paying only for what they consume or for a predefined volume (full cup). The system records volume, time, and product in real time.

4. Payments and automatically recorded data

Consumption is automatically debited, and all information is sent to the system—without manual intervention.

5. Analytical dashboard for managers

View reports by tap, product, and time, with insights that help quick decisions and reduce waste.

Kit de instalação do sistema de autosserviço de chopp myTappWoman holding her wristband close to the RFID reader to activate the myTapp beer tapMan serving draft beer at a myTapp self-service tapContactless card paymentImage of the myTapp sales manager screen
Features

A modern and intuitive experience for your customer.

The client enjoys a practical, fluid, and high-quality experience. And you reap the benefits.

Frictionless autonomy

Customers serve themselves at their own pace, without waiting in line or depending on staff, creating a more comfortable experience.

Tailored consumption

Freedom to explore different beer styles, choose the ideal amount, and enjoy it however you prefer.

Integrated payment

Payment is automatic, with no manual steps or waiting at the cash register, making the experience fast and secure.

High-tech experience

Intuitive, modern, and reliable interface that reinforces the perception of innovation and quality in your business.

Guaranteed quality

Smart taps with flow monitoring and temperature control options, ensuring fresh, well-served beer every time.

Guided discovery of styles

By tracking consumption by style, customers better understand what they like and develop their draft beer preferences over time.

Benefits

Direct impact on your business operations and results.

After transforming the customer experience, the impact shows where it really matters: margins, control, and operational predictability.

up to 50%increase in average ticketWith self-service, customers consume at their own pace and explore more products. This can drive up to a 50% increase in the average ticket and faster consumption.
average of 60%less time spent on customer serviceWhile a waiter serves one customer, ten myTapp taps can serve ten people at the same time. The result: up to 60% faster service during peak hours.
up to 80%in customer service staff reductionReduced labor needs during peak times mean lower costs and greater efficiency. The team focuses on service and the customer experience while the system handles the rest.

Raise the standard of draft beer service in your operation.

Talk to our team of experts and discover how self-service can have a real impact on your business.

FAQ - Frequently Asked Questions

Como funciona o sistema de autosserviço da myTapp?

O cliente ativa a torneira com cartão, pulseira ou app, serve a bebida e paga apenas pelo que consome. Todos os dados são registrados automaticamente no painel myTapp, em tempo real.

A implementação é complexa ou exige obras intensas?

Não. As soluções são modulares e plug and play, pensadas para instalação rápida e com mínima interferência na operação existente.

O sistema funciona integrado ao cashless?

Sim. A myTapp integra-se aos principais sistemas de pagamento, cashless e controle de acesso, garantindo uma experiência fluida para o cliente e dados centralizados para o gestor.

A myTapp substitui totalmente os garçons?

Não. O sistema reduz a necessidade de equipe em picos de movimento, mas o atendimento humano continua essencial para oferecer experiência e relacionamento com o cliente.

Posso integrar o sistema com o software de gestão que já uso?

Sim. A myTapp é compatível com PDVs, ERPs e sistemas de pagamento do mercado. A integração é simples e segura.

É seguro para o cliente e para a operação?

Sim. O sistema possui controle de acesso, registro automático de consumo e monitoramento contínuo, garantindo segurança operacional e financeira.

Does myTapp operate 100% autonomously or 24 hours a day?

No. myTapp is designed for environments with operational management and supervision. We do not operate in fully autonomous locations, as this compromises control, draft beer quality, and operational safety. Our focus is on ensuring efficiency, reliability, and a consistent experience for the end customer.


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