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Parks and Resorts

Modern hospitality and experiences that build loyalty.

myTapp modernizes the guest experience at your resort with intelligent self-service and real-time data. More delight, even during high season.

Couple sitting at a table in a modern bar, urban setting, chatting and drinking a glass of draft beer
Our Clients
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logo  Ambev
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Challenges

We know how challenging it is to maintain standards and fluidity for guests.

In high-traffic environments, the pace of operations can define the experience. myTapp eliminates bottlenecks and strengthens service standards — from the restaurant to the pool.

Queues affecting the premium experience

In pool areas, themed bars, and other high-traffic spaces, queues can reduce comfort and exclusivity, slow down consumption, and impact the guest experience.

Difficulty managing large, temporary teams

High season requires rapid hiring, constant training, and additional costs. Operations become vulnerable to staff turnover and loss of standards.

Lack of clear data for fast and accurate decisions

Without metrics per point of sale, it becomes difficult to adjust inventory and forecast demand in real time, especially in operations spread across different areas of the resort or park.

Complexity when expanding points of consumption

Creating new bars or service points requires construction, staffing, and investment. Rapid expansion becomes unfeasible and limits revenue potential.

Features

Intelligent self-service applied to large-scale hospitality.

Our technology is designed for resorts and water parks: smart self-service, integrated design, and real-time data to maintain a premium experience even during peak demand.

Smart taps

Self-service of any beverage on tap at pools, restaurants, and outdoor areas with beer walls and smart kiosks.

Integration with wristbands or cards

Direct integration with the resort's system, with quick activation and automatic consumption control.

Real-time metrics

View volume served by tap, station, period, and product. Data that reduces waste and improves demand forecasting.

Complete integration

Connects self-service to your ERP and sales system, centralizing sales, inventory, and financial data in a single flow.

Plug-and-play installation

Customized kiosks without complex construction, designed to attract consumers and ensure the quality of every cup served.

Custom projects

From beer walls with walk-in coolers to fixed or mobile kiosks and specific solutions for wet bars.

Benefits

More results and a premium experience at every point of the resort.

myTapp turns operations into a competitive advantage: control for management, fluidity for guests, and results for the business.

up to 50% increase in the avarage ticket With self-service, guests consume at their own pace and explore more products. On average, this leads to a 50% increase in the average ticket and higher consumption turnover.
average of 60% less waiting time Points of sale distributed closer to customers reduce movement and queues. More convenience during peak times, with smoother consumption and no bottlenecks.
up to 80% in customer service staff reduction More efficient operations during peak times, without the need to hire or reassign staff. The system absorbs demand while the team stays focused on the experience.
Step by Step

A complete system that transforms the experience of serving draft beer.

From installation to the first glass served, everything in myTapp is designed to simplify your routine and maximize results. No technical complications, no operational friction.

myTapp system installation kit

1. Automation installation

Plug-and-play solutions that adapt to existing beer dispensers or new points of sale, without complex construction.

Woman holding her wristband close to the RFID reader to activate the myTapp beer tap

2. Activation via card, wristband, or app

Guests activate the tap using the access method configured at the park or resort. Fast, intuitive, and integrated with your payment system.

Man serving draft beer at a myTapp self-service tap

3. Self-service and automatic control

Customers serve themselves at their own pace, paying only for what they consume or for a predefined volume (full cup). The system records volume, time, and product in real time.

Contactless card payment

4. Payments and automatically recorded data

Consumption is automatically debited, and all data is sent to the system without manual intervention.

Image of the myTapp sales manager screen

5. Analytical dashboard for managers

View reports by tap, product, and time, with insights that help quick decisions and reduce waste.

Kit de instalação do sistema de autosserviço de chopp myTapp Woman holding her wristband close to the RFID reader to activate the myTapp beer tap Man serving draft beer at a myTapp self-service tap Contactless card payment Image of the myTapp sales manager screen

Raise the standard of hospitality with self-service draft beer.

Talk to our team of experts and discover the perfect myTapp solution for your business.

Get in touch
Recommended Products

Discover the ideal solution for your park or resort.

Each operation has its own flow. We select products to expand points of sale and bring draft beer closer to guests, with efficiency and control.

Logotipo myTapp em preto

Stations

Compact, plug-and-play stations to create new points of sale without construction or interruptions in operations. Mobile or refrigerated solutions that reduce the distance to the taps, expand the offering, and increase consumption with minimal operational impact.

Key features:

- Compact and optimized solutions
- Installation without complex construction
- Mobile or refrigerated options
- Cart with pre-cooler for non-refrigerated kegs
- Kegerators and mini walk-in coolers with on-site storage
- Longer shelf life for beverages and greater service efficiency

Learn more about myTapp Stations
Detalhe da estação de autosserviço de chopp myTapp
Detalhe do módulo myTapp com tela e leitor RFID para estações em ambientes molhados
Logotipo myTapp em preto

Wet Bar

Customized solution for swimming pools and aquatic areas, with frozen tower, pre-cooler, and myTapp FAST module. Guests serve themselves without leaving the pool, activating the system with a wristband or card, with draft beer that is always cold, gaining comfort and with a totally safe operation.

Key features:

- Single or double towers, for 1 or 2 taps
- Safe operation for swimming pools and aquatic areas
- 100% stainless steel structure, water resistant
- Total protection against shocks and electric shocks
- Pre-set volume (full cup)
- Automatic dispensing in about 20 seconds per cup

Learn more about myTapp Wet Bar
Testimonials

Clients who use it, recommend it.

See how F&B managers use self-service to expand draft beer offerings in parks and resorts.

“I have known myTapp for quite some time, I trust them a lot, and it is an experience that completely changes the event. So, for me, it's sensational.”

Customer profile picture
Robson Cristhyan Mosele
Customer Success Manager | Guru Agency

“Faced with a project that was new and complex for me, the myTapp team, committed to customer service and execution, turned the challenge into an excellent experience. May this be the first of many successful partnerships!”

Customer profile picture
Jr. Ferrer
Producer Responsible for F&B | Team Events

“When it comes to consumption management, inventory, and waste reduction, myTapp's self-service system is incredible.”

Customer profile picture
Bia Macedo
Colorado Brewery Sommelier | Company

Success stories

Learn about some of the cases that translate our impact into numbers.

See all
acquamotion-como-estacoes-moveis-de-autosservico-escalaram-o-consumo-em-um-parque-aquatico-indoor
Jan 23 2026 8:39 AM

Acquamotion: como estações móveis de autosserviço escalaram o consumo em um parque aquático indoor

No Acquamotion, parque aquático indoor de alto giro, a myTapp foi aplicada com estações móveis de autosserviço para reduzir filas, acelerar o atendimento e criar novos pontos de venda com baixo impacto operacional. O case mostra como mobilidade e padronização permitem escalar consumo em ambientes de fluxo intenso.

Avatar user 1
Paula Fragoso Head de Marketing
rio-quente-resorts-como-o-autosservico-permitiu-expandir-pontos-de-venda-sem-ampliar-equipes
Jan 23 2026 8:35 AM

Rio Quente Resorts: como o autosserviço permitiu expandir pontos de venda sem ampliar equipes

No Rio Quente Resorts, a myTapp foi implementada como solução de autosserviço para distribuir pontos de consumo ao longo de um complexo extenso, reduzir filas em horários críticos e aumentar o faturamento sem depender da ampliação proporcional de equipes. O case mostra como tecnologia e dados viabilizam escala em operações de hospitalidade.

Avatar user 1
Paula Fragoso Head de Marketing

The safe choice for innovation in self-service beer tap.

The technology that has already transformed the market. Made in Brazil with global standards of efficiency and design, we serve projects in all Brazilian states and in more than 10 countries.

Get in touch Learn more about myTapp
+660
Businesses impacted From independent operations to major brands in the hospitality industry.
Wall with myTapp beer taps at Wooden Floripa Airport
More than 6,000
Automated taps Monitored in real time, spread across bars, resorts, and events throughout the country.
+10
Years of experience A decade leading the digital transformation of self-service beer tap in Brazil.
Stage of the Motoweek 2025 festival with fireworks and a large audience

FAQ - Frequently Asked Questions

How does the myTapp self-service system work?

The customer activates the tap with a card or wristband provided by the establishment, pours their drink, and pays only for what they consume. All data is automatically recorded on the myTapp dashboard in real time.

Do stations require complex installation work?

No. Our solutions range from plug-and-play products to customized walls and can be relocated as needed for the operation.

Is it possible to integrate with the guest wristband or card?

Yes, it is possible to integrate with the establishment's existing credit and billing system, which enables the activation of taps with the cards or wristbands already used by guests for consumption and access in other areas of the establishment.

How does consumption control work?

The system can operate in prepaid or postpaid modes, depending on the availability of the park or resort system. Each service is recorded and accounted for individually on the customer's bill, according to parameters and limits set by the establishment.

Can I integrate the system with the management software I already use?

Yes. myTapp is compatible with POS, ERP, and payment systems on the market. Integration is simple and secure.

Does technology replace staff?

Not entirely. It reduces dependence on labor but reinforces human service, which remains essential in premium hospitality.

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