Parks and Resorts

Modern hospitality and experiences that build loyalty.

myTapp modernizes the guest experience at your resort with intelligent self-service and real-time data. More delight, even during high season.

Uma mulher usando óculos de sol relaxa à beira da piscina enquanto segura um copo de cerveja, cercada por vegetação tropical e luz natural intensa.
Our Clients
logo rio quente parques e resorts
logo bella torre acqua park
logo acqua motion gramado
logo hot beach parques e resorts
logo hot park
logo heineken
Challenges

We know how challenging it is to maintain standards and fluidity for guests.

In high-traffic environments, the pace of operations can define the experience. myTapp eliminates bottlenecks and strengthens service standards — from the restaurant to the pool.

Queues affecting the premium experience

In pool areas, themed bars, and other high-traffic spaces, queues can reduce comfort and exclusivity, slow down consumption, and impact the guest experience.

Difficulty managing large, temporary teams

High season requires rapid hiring, constant training, and additional costs. Operations become vulnerable to staff turnover and loss of standards.

Lack of clear data for fast and accurate decisions

Without metrics per point of sale, it becomes difficult to adjust inventory and forecast demand in real time, especially in operations spread across different areas of the resort or park.

Complexity when expanding points of consumption

Creating new bars or service points requires construction, staffing, and investment. Rapid expansion becomes unfeasible and limits revenue potential.

Features

Intelligent self-service applied to large-scale hospitality.

Our technology is designed for resorts and water parks: smart self-service, integrated design, and real-time data to maintain a premium experience even during peak demand.

Smart taps

Self-service of any beverage on tap at pools, restaurants, and outdoor areas with beer walls and smart kiosks.

Integration with wristbands or cards

Direct integration with the resort's system, with quick activation and automatic consumption control.

Real-time metrics

View volume served by tap, station, period, and product. Data that reduces waste and improves demand forecasting.

Complete integration

Connects self-service to your ERP and sales system, centralizing sales, inventory, and financial data in a single flow.

Plug-and-play installation

Customized kiosks without complex construction, designed to attract consumers and ensure the quality of every cup served.

Custom projects

From beer walls with walk-in coolers to fixed or mobile kiosks and specific solutions for wet bars.

Benefits

More results and a premium experience at every point of the resort.

myTapp turns operations into a competitive advantage: control for management, fluidity for guests, and results for the business.

up to 50%increase in the avarage ticketWith self-service, guests consume at their own pace and explore more products. On average, this leads to a 50% increase in the average ticket and higher consumption turnover.
average of 60%less waiting timePoints of sale distributed closer to customers reduce movement and queues. More convenience during peak times, with smoother consumption and no bottlenecks.
up to 80%in customer service staff reductionMore efficient operations during peak times, without the need to hire or reassign staff. The system absorbs demand while the team stays focused on the experience.
Step by Step

A complete system that transforms the experience of serving draft beer.

From installation to the first glass served, everything in myTapp is designed to simplify your routine and maximize results. No technical complications, no operational friction.

1. Automation installation

Plug-and-play solutions that adapt to existing beer dispensers or new points of sale, without complex construction.

2. Activation via card, wristband, or app

Guests activate the tap using the access method configured at the park or resort. Fast, intuitive, and integrated with your payment system.

3. Self-service and automatic control

Customers serve themselves at their own pace, paying only for what they consume or for a predefined volume (full cup). The system records volume, time, and product in real time.

4. Payments and automatically recorded data

Consumption is automatically debited, and all data is sent to the system without manual intervention.

5. Analytical dashboard for managers

View reports by tap, product, and time, with insights that help quick decisions and reduce waste.

Kit de instalação do sistema de autosserviço de chopp myTappWoman holding her wristband close to the RFID reader to activate the myTapp beer tapMulher servindo chopp em torneira de autoatendimento myTappContactless card paymentImage of the myTapp sales manager screen

Raise the standard of hospitality with self-service draft beer.

Talk to our team of experts and discover the perfect myTapp solution for your business.

Recommended Products

Discover the ideal solution for your park or resort.

Each operation has its own flow. We select products to expand points of sale and bring draft beer closer to guests, with efficiency and control.

Logotipo myTapp em preto

Stations

Compact, plug-and-play stations to create new points of sale without construction or interruptions in operations. Mobile or refrigerated solutions that reduce the distance to the taps, expand the offering, and increase consumption with minimal operational impact.

Key features:

- Soluções compactas e otimizadas
- Instalação sem obras complexas
- Opções móveis ou refrigeradas
- Carrinho com pré-resfriador para barris não refrigerados
- Kegerators e mini câmaras frias com estoque no local
- Maior validade das bebidas e eficiência no serviço

Learn more about myTapp Stations
Detalhe da estação de autosserviço de chopp myTapp
Detalhe do módulo myTapp com tela e leitor RFID para estações em ambientes molhados
Logotipo myTapp em preto

Wet Bar

Customized solution for swimming pools and aquatic areas, with frozen tower, pre-cooler, and myTapp FAST module. Guests serve themselves without leaving the pool, activating the system with a wristband or card, with draft beer that is always cold, gaining comfort and with a totally safe operation.

Key features:

- Torres simples ou duplas, para 1 ou 2 torneiras
- Operação segura para piscinas e áreas aquáticas
- Estrutura 100% inox, resistente à água
- Proteção total contra choques e descargas elétricas
- Volume pré-definido (copo cheio)
- Servida automática em cerca de 20 segundos por copo

Learn more about myTapp Wet Bar
Testimonials

Clients who use it, recommend it.

See how F&B managers use self-service to expand draft beer offerings in parks and resorts.

“I have known myTapp for quite some time, I trust them a lot, and it is an experience that completely changes the event. So, for me, it's sensational.”

Customer profile picture
Robson Cristhyan Mosele
Customer Success Manager|Guru Agency

“Faced with a project that was new and complex for me, the myTapp team, committed to customer service and execution, turned the challenge into an excellent experience. May this be the first of many successful partnerships!”

Customer profile picture
Jr. Ferrer
Producer Responsible for F&B|Team Events

“When it comes to consumption management, inventory, and waste reduction, myTapp's self-service system is incredible.”

Customer profile picture
Bia Macedo
Colorado Brewery Sommelier|Company

The safe choice for innovation in self-service beer tap.

The technology that has already transformed the market. Made in Brazil with global standards of efficiency and design, we serve projects in all Brazilian states and in more than 10 countries.

+660
Businesses impactedFrom independent operations to major brands in the hospitality industry.
Wall with myTapp beer taps at Wooden Floripa Airport
More than 6,000
Automated tapsMonitored in real time, spread across bars, resorts, and events throughout the country.
+10
Years of experienceA decade leading the digital transformation of self-service beer tap in Brazil.
Stage of the Motoweek 2025 festival with fireworks and a large audience

FAQ - Frequently Asked Questions

Como funciona o sistema de autosserviço da myTapp?

O cliente ativa a torneira com cartão ou pulseira do estabelecimento, serve a bebida e paga apenas pelo que consome. Todos os dados são registrados automaticamente no painel myTapp, em tempo real.

As estações precisam de obras complexas para instalação?

Não. Nossas soluções vão desde produtos plug’n’play até paredes personalizadas e podem ser realocadas conforme a necessidade da operação.

É possível integrar com a pulseira ou cartão do hóspede?

Sim, é possível integrar com o sistema de créditos e cobranças existente no estabelecimento, o que habilita a ativação das torneiras com os cartões ou pulseiras já utilizados pelos hóspedes para consumo e acesso em outras áreas do estabelecimento.

Como funciona o controle de consumo?

O sistema pode funcionar nos modos pré-pago ou pós-pago, conforme disponibilidade do sistema do parque ou resort. Cada servida é registrada e contabilizada individualmente na comanda do cliente, conforme parâmetros e limites configurados pelo estabelecimento.

Posso integrar o sistema com o software de gestão que já uso?

Sim. A myTapp é compatível com PDVs, ERPs e sistemas de pagamento do mercado. A integração é simples e segura.

A tecnologia substitui a equipe?

Não completamente. Ela reduz a dependência de mão de obra mas reforça o atendimento humano, que segue essencial na hospitalidade premium.


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