Success Stories

Spaten VIP lounge at Oktoberfest: when the bar becomes a brand activation with self-pour beer

The context: Oktoberfest, heavy traffic and maximum expectations

Oktoberfest is one of the biggest events in the country, bringing together thousands of people a day in an environment of high consumption, limited time and a strong presence of sponsor brands. At the Spaten VIP lounge, the challenge was clear: deliver a premium experience with no lines while keeping full control of the operation in an open bar model.

In this scenario, any bottleneck at the bar directly affects how the audience perceives the event and the value of the brand associated with it.

The structural problem of VIP lounges at large events

Premium VIP lounges face recurring challenges:

  • Long lines at peak hours
  • Reliance on temporary staff
  • Difficulty controlling open bar operations
  • Inconsistent experience for guests
  • Little real differentiation at the point of consumption

At events of this size, the bar stops being just a service and becomes a central part of the experience, and also an operational risk.

 

The solution: self-pour as an activation

At the Spaten VIP lounge, myTapp was implemented with a self-pour beer wall, combining technology, design and audience interaction.

Each guest received a personalized mug with an NFC chip. The activation went beyond simply “pouring your own”: guests performed a symbolic toast gesture with the tap, which released the beer automatically. At the moment of pouring, the guest's name appeared on the screen, reinforcing the personalization of the experience.

The draft beer point stopped being a counter and started working as a living brand activation panel.

 

How it worked in practice

The operation was designed for high scale:

  • Open bar service
  • Self-pour with NFC identification
  • Automatic pour in about 20 to 30 seconds per glass
  • Full control of the volume poured
  • Real-time consumption monitoring

 

The impact on the guest experience

From the participant's point of view, the experience was smooth and memorable:

  • No waiting to drink
  • Direct interaction with the brand
  • A sense of exclusivity and personalization
  • Intuitive use, no instructions needed

This kind of experience generates something traditional events rarely achieve: spontaneous engagement. Self-pour became a talking point, a video, a photo and something to share on social media, extending the brand's reach beyond the physical space of the lounge.

 

Control and efficiency behind the activation

While guests enjoyed a light, easy experience, the operation gained predictability and control:

  • Standardized volume per glass
  • Real-time consumption data
  • Less waste
  • Less dependence on large bar teams

The activation worked as operational infrastructure, not just as a promotional action.

 

What events and brands can learn from this case

The Spaten VIP lounge shows that, at large events:

  • Self-pour doesn't just maintain the experience, it can elevate it
  • The point of consumption can be a brand activation channel
  • Lines are not inevitable, they are a design problem
  • Well-applied technology generates organic media
  • Operational control is compatible with premium experiences

More than serving draft beer, the operation delivered an experience aligned with the brand, with efficiency and scale.

 

FAQ — Frequently asked questions about self-pour at events

Does self-pour work in an open bar model?
Yes. With identification and volume control, the model works with predictability and safety.

Do guests understand how to use it?
Yes. The experience is intuitive and requires no prior learning.

Can self-pour be integrated into brand activations?
Yes. The Spaten case shows that self-pour can be a central part of the activation.

Can the system handle large volumes?
Yes. The operation served thousands of liters while keeping a steady flow.

Does it reduce the need for bar staff?
Yes. Staff can be redirected to support, experience and hospitality.

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